Ford Protect FAQ

If you purchase a Ford Protect Extended Service plan when your car is still under its factory warranty, your warranty begins from your vehicle’s original in-service date and mileage. This is the date and mileage when a dealer first sold the vehicle as new. Coverage expires at the earlier of the number of months purchased or the number of miles purchased.

For example: Your vehicle’s warranty start date is July 1, 2022 and the odometer reads 10,000 miles. You purchase a 5-Year / 100,000-Mile Premium Care plan on November 1, 2022. Your coverage starts on July 1, 2022 and expires on June 30, 2027 or when your odometer reads 100,000 miles, whichever occurs first.

If you purchase a Ford Protect Extended Service plan when your car is outside its factory warranty, your warranty starts from the date you purchase coverage and the mileage on your odometer when you purchased coverage.

For example: Your vehicle’s warranty start date is July 1, 2022 and your odometer reads 37,000 miles. You purchase a 5-Year / 60,000-Mile PremiumCare plan on May 1, 2024. Your coverage starts on May 1, 2024 and expires on April 30, 2029 or when your odometer reads 97,000 miles, which occurs first.

Yes, they are transferable. Transfer fees vary by state.

If your Ford is within 41 months of its warranty start date (the date the vehicle was delivered to its original owner) and has less than 41,000 miles, you can purchase a new vehicle plan.

If your Ford is more than 41 months from its warranty start date, or has between 41,000 - 80,000 miles, you can purchase a Used Vehicle plan. In order to purchase a used vehicle plan you also have to have an inspection of the car by a certified technician.

If your Lincoln is within 53 months of its warranty start date (the date the vehicle was delivered to its original owner) and has less than 55,000 miles, you can purchase a new vehicle plan.

If your Lincoln is more than 53 months from its warranty start date, or has between 55,000 - 80,000 miles, you can purchase a Used Vehicle plan. In order to purchase a used vehicle plan you also have to have an inspection of the car by a certified technician.

If your vehicle has 80,001 or more miles, it is not eligible for a Ford Protect Extended Service plan.

If you purchase a Ford Protect Premium Warranty plan when your car is still under its factory warranty, your warranty begins from your vehicle’s original in-service date and mileage. This is the date and mileage when a dealer first sold the vehicle as new. Coverage expires at the earlier of the number of months purchased or the number of miles purchased.

If you purchase a Ford Protect Premium Warranty plan when your car is outside its factory warranty, your warranty starts from the date you purchase coverage and the mileage on your odometer when you purchased coverage.

Yes, they are transferable. Transfer fees vary by state.

If your Ford is within 41 months of its warranty start date (the date the vehicle was delivered to its original owner) and has less than 41,000 miles, you can purchase a New Vehicle plan.

If your Ford is more than 41 months from its warranty start date, or has between 41,000 - 80,000 miles, you can purchase a Used Vehicle plan. In order to purchase a used vehicle plan you also have to have an inspection of the car by a certified technician.

If your Lincoln is within 53 months of its warranty start date (the date the vehicle was delivered to its original owner) and has less than 55,000 miles, you can purchase a New Vehicle plan.

If your Lincoln is more than 53 months from its warranty start date, or has between 55,000 - 80,000 miles, you can purchase a Used Vehicle plan. In order to purchase a used vehicle plan you also have to have an inspection of the car by a certified technician.

If your vehicle has 80,001 or more miles, it is not eligible for a Ford Protect Premium Maintenance plan.

Ford Protect Extended Service Plans cover failure of covered components due to defects in material and workmanship and normal wear & tear are included. On covered repairs, you pay only the applicable deductible. Ford Protect Premium Maintenance Plans cover all scheduled maintenance as listed in the Owner’s Scheduled Maintenance Guide plus routine inspections and normal “wear and tear” items that require periodic attention. This is a prepaid plan, you pay nothing for covered services.

Ford Protect Premium Maintenance Plans and Ford Protect Extended Service Plans are honored at any Ford or Lincoln dealer throughout the U.S., Canada and Mexico.

This may be because of a typo in the information you entered, your vehicle was recently purchased and is not in our system yet, or your vehicle is not eligible for the plan you selected.

However, you still may be eligible to purchase a Ford Protect Extended Service Plan or Ford Protect Premium Maintenance Plan. Contact us at (844) 570-2507 or fordesp@grangermotors.com and one of our sales representatives can assist you.

Yes. A Ford Protect Contract is good for any Ford and Lincoln Dealership in the United States, Canada, and Mexico. Your VIN number will tie your vehicle to the warranty in Ford’s national database.

Yes. These Ford Protect contracts are backed by Ford Motor Company and are sold in all Ford/Lincoln Dealerships. Your Ford Protect agreement will be honored at all Ford and Lincoln Dealerships throughout the U.S., Canada, and Mexico.

In late 2016 Ford ESP was rebranded as Ford Protect. Only the name was changed, coverage is the same.

If you purchase a Ford Protect Extended Service plan when your car is still under its factory warranty, your warranty begins from your vehicle’s original in-service date and mileage. This is the date and mileage when a dealer first sold the vehicle as new. Coverage expires at the earlier of the number of months purchased or the number of miles purchased.

For example: Your vehicle’s warranty start date is July 1, 2022 and the odometer reads 10,000 miles. You purchase a 5-Year / 100,000-Mile Premium Care plan on November 1, 2022. Your coverage starts on July 1, 2022 and expires on June 30, 2027 or when your odometer reads 100,000 miles, whichever occurs first.

If you purchase a Ford Protect Extended Service plan when your car is outside its factory warranty, your warranty starts from the date you purchase coverage and the mileage on your odometer when you purchased coverage.

For example: Your vehicle’s warranty start date is July 1, 2022 and your odometer reads 37,000 miles. You purchase a 5-Year / 60,000-Mile PremiumCare plan on May 1, 2024. Your coverage starts on May 1, 2024 and expires on April 30, 2029 or when your odometer reads 97,000 miles, which occurs first.

Yes. For a fee, you can transfer your contract to another person (private party) to give them the added confidence of Ford Protect. Coverage is transferable from private party to private party, through the life of the contract. The fee may vary by state.

Once you submit an order to us it is reviewed by our staff. It is then electronically submitted to Ford Protect Headquarters. Once approved we email you a copy of the contract within 7 business days. Your VIN number will tie your vehicle to your warranty in Ford’s vehicle database. That way all Ford dealers will know you have a warranty.

In order to purchase a used vehicle plan you also have to have an inspection of the car by a certified technician. We’ll arrange for an inspection as part of the purchase process.

Yes. For most states if you cancel within 30 days and no services have been rendered you can receive a full refund minus a $75 cancellation fee. After 30 days the refund will be prorated by time and mileage. The fee may vary by state. To cancel your plan please contact us at (844) 570-2507 or fordesp@grangermotors.com and one of our sales representatives can assist you.

If you did not purchase your Ford Protect Extended Service Plan from Granger Motors, please call the dealer where you purchased your plan.

If I go to the dealership and have two issues on the same visit, how much will I pay?

Any performance modified vehicle assembled by dealer or customer (not ordered directly from Ford); examples include but not limited to: Roush, Henessey, Saleen, Shelby, and Foose. Ford GT and Transit Connect Electric are also excluded.

Contracts can be modified as long as you are still under the 3 Year/36,000 mile factory warranty for Fords or 4 Year/50,000 mile factory warranty for Lincolns. Once you are past that the plans are locked, and no changes can be made. For modifying a contract we charge a $50 fee.

Yes!

You have a choice of how to pay for your Ford Protect Extended Service Plan. You can pay the full amount at the time of purchase, or you can pay over time, interest free.

When you choose to pay over time, you pay a down payment at time of purchase plus 18 monthly installment payments. When you select your plan you’ll be able to see the monthly payment as well as the down payment.

Yes! Just check the FordPass Point box at checkout. 200 points = $1, so 42,000 points will give you a $210 credit. You do not earn points for purchasing a plan unless you use a Ford Rewards Visa Card. Points are not refundable once redeemed.

If you’re paying over time, we apply your FordPass Point rewards to the total price and determine your down payment and monthly fee accordingly.

To earn 5% FordPass Points you need to use a Ford Rewards Visa Card. If you do not have one please call us and we can email you an application. You will get 11,000 points($55) on your first purchase and a $100 statement credit if you spend $3000 in your first 3 billing cycles.

Also enjoy 0% Intro APR** for 6 billing cycles from the date of purchase on Ford Dealership Purchases over $499. After your 6 billing cycles expire, you’ll have a variable APR rate of 15.99% – 26.99% based on the Prime Rate depending on how you meet our credit criteria. No Annual Fee**